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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scott Reass

February 5, 2026

5  out of  5
rating by Scott Reass
"Great rates and understanding people. Wouldn’t use anybody else"
We responded:
"Scott, thank you so much for your kind words and 5-star review! We're thrilled to hear it and we look forward to continuing to serve you!"
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Eric Platt

February 3, 2026

5  out of  5
rating by Eric Platt
"Best insurance company we have ever had. Agents are great. Always a pleasure."
We responded:
"Eric, thank you for the 5-star review! - Austen"
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Damian

January 27, 2026

5  out of  5
rating by Damian
"I’ve had multiple changes and not once have ever had a complaint from Cameron over at State Farm. Always follows through and makes sure to follow up when he says he will."
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Michael Segura

January 23, 2026

5  out of  5
rating by Michael Segura
"Best insurance company in the whole country, been with state farm for years and will never need another insurance agency. Austin Hill, Makenzie, and Camden are the best."
We responded:
"Thank you so much for your amazing review! We’re proud to have you as part of our State Farm family and happy to hear we have provided you with great service. We look forward to continuing to serve you for many years to come!"
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Christy Rohlf

January 16, 2026

5  out of  5
rating by Christy Rohlf
"Cameron B. was extremely helpful and efficient in getting a home insurance quote. But better yet, the quote was 20% less in annual cost than all other insurance companies. Best insurance experience yet!"
We responded:
"Thank you for your great review! We’re happy Cameron could help you quickly with your home insurance needs. We appreciate your feedback and are here if you need anything else!"
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Monica Gutierrez

January 16, 2026

5  out of  5
rating by Monica Gutierrez
"I have been with State Farm for several years now. And I have never had an insurance company I really liked until I went with state farm. We currently have 2 trucks, 1 car and our home insured with yall. In the past we had the 2 trucks, a motorcycle, 3 cars and an RV. The rates are great and most importantly the workers are AMAZING. Austin, Cameron & McKenzie are so helpful, with all our needs. Patient and understanding whenever i have questions or worries. The 3 of them are just wonderful. Thank you State Farm, Sincerely, Ramsey & Monica Tijerina"
We responded:
"Thank you for choosing State Farm! We're glad to hear that we have provided you with great customer service and rates. We appreciate your trust in us to protect your vehicles and home. If you ever need anything, we’re here to help. Thanks again!"
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Rick Davis

January 15, 2026

5  out of  5
rating by Rick Davis
"McKenzie Lakey is tremendous in friendly and personal customer service!"
We responded:
"Thank you for the 5-star review! We're so glad McKenzie delivered friendly and personalized service. We appreciate your feedback!"
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Gary Lazaron

January 15, 2026

5  out of  5
rating by Gary Lazaron
"McKenzie Lakey was extremely helpful in helping down load and access our drive safe and save device for all three vehicles."
We responded:
"Thank you for the 5-star review! We're glad McKenzie was able to help you download and access your Drive Safe & Save devices for all three vehicles. We appreciate your feedback and are here if you need anything else!"
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Carol Lipton

January 6, 2026

5  out of  5
rating by Carol Lipton
"Highly recommend McKenzie ! She got me insured very fast with the best rates in town !"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that McKenzie was able to get you insured quickly and with great rates. We appreciate your recommendation! If you ever need anything else, feel free to reach out."
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arnulfo

January 2, 2026

5  out of  5
rating by arnulfo
"McKenzie was amazing throughout my life insurance process. I had some challenges to work through, and she never gave up or made me feel like a burden. She took the time to explain everything and helped me navigate every obstacle until we got it done. That kind of service is rare"
We responded:
"Thank you so much for the review! We are so glad McKenzie could help you navigate those challenges and get everything finalized. She truly cares about our customers, and we’ll be sure to share your kind words with her. We appreciate your business!"
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Blenda Lampkin

December 12, 2025

5  out of  5
rating by Blenda Lampkin
"The best price in town and very professional and nice to there customers 😊"
We responded:
"Your wonderful review made our day! Thank you for choosing us. -Austen"
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Rachael Lynch

September 12, 2025

5  out of  5
rating by Rachael Lynch
"Austen is honest and truly cares about you and your family. Highly recommend!"
We responded:
"Rachael, thank you for sharing. I am always here to help and offer any assistance you may need. - Austen"
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Kelly Ann

September 11, 2025

5  out of  5
rating by Kelly Ann
"I’ve been dealing with Cameron for quite some time now, and I can honestly say the service has always been outstanding. He has consistently went above and beyond to make sure I had the right coverage and understood all of my options. Anytime I had a question or needed help, he was quick to respond and always explained things in a way that made sense. It’s rare to find someone who is both knowledgeable and genuinely cares about their clients, but that’s exactly who he is. I always feel well taken care of with him as my agent."
We responded:
"Kelly, I’m happy to hear Cameron took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - Austen"
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Kennedy J

September 11, 2025

5  out of  5
rating by Kennedy J
"These guys have saved me so much money! From saving an initial $40 a month to going on a year and ended up saving $165 a month. Thank yall so much! I always recommend and direct people your way to get more and save! Cam is the man!"
We responded:
"Kennedy, we appreciate your time and business more than you know! Thank you! - Austen"
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Heather Steele Felty

July 3, 2025

5  out of  5
rating by Heather Steele Felty
"Got in an accident and had immediate assistance from the best! Thank you for making it quick and easy. Glad you take care of all our insurance needs! This is exactly why we chose you and your team!"
We responded:
"Heather, Thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - Austen"
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George Cordova

April 28, 2025

5  out of  5
rating by George Cordova
"I had the pleasure of dealing with Cameron when we needed insurance coverage for our rental properties in Dallas. I called several companies to inquire about a quote. Some requested to leave a message but no call back. Some said it would take them 1-2 weeks to get us a quote and others said they could not cover our rentals. My business partner recommended Austen Hill and it was a home-run from the start. Cameron provided us with a quote immediately. Helped us tailor the policy for our needs and binded the policy without any headaches. We were extremely happy to deal with someone who has been nothing but professional. I would highly recommend using this company for your insurance needs."
We responded:
"Your experience with our team is exactly what we strive for, George. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Austen"
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Nicholas Sanchez

March 28, 2025

5  out of  5
rating by Nicholas Sanchez
"Amazing customer service"
We responded:
"I'm so glad our team has been able to give you such a great experience with our State Farm Agency, Nicholas! We appreciate you. - Austen"
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Bruce Lazarus

March 6, 2023

5  out of  5
rating by Bruce Lazarus
"We moved to Seguin last year and Austen made getting our new home and auto insurance coverage simple, fast and affordable. Highly recommended!"
We responded:
"Bruce, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! Thank you for your review and recommendation! - Austen "
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Justin Moore

June 13, 2022

5  out of  5
rating by Justin Moore
"Mr. Hill personally stayed late to assist me in a last minute change to my insurance policies. He himself has always been available to answer any questions I've had and is always professional and respectful. I highly recommend his insurance agency."
We responded:
"Justin, it was absolutely my pleasure to help you with that change and I am always here if you need anything! Thanks for your business. - Austen"
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Ron Clark

October 4, 2021

5  out of  5
rating by Ron Clark
"Well I have talked to McKenzie a couple of times and Austen once and they always answered all my questions and helped me with whatever I needed."
We responded:
"Ron, I’m grateful for our customers who share feedback with us! We will always provide you with the best customer service experience possible. We appreciate your business. - Austen"
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Ben

November 10, 2020

5  out of  5
rating by Ben
"Give him a 10! As a guy in the insurance industry for 15 years. Austen listened to my concerns, coverage issues and hours on the phone and took everything in the account and now has all of my business except for my motorbikes. Including me buying a new fifth wheel for the first time and making sure I had the right coverage."
We responded:
"Ben, thank you for giving our agency a chance to earn your business. We're proud to serve and protect you! We appreciate you taking the time to share your positive thoughts. - Austen"
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Melissa Billings

April 27, 2020

5  out of  5
rating by Melissa Billings
"Austin hill is the greatest speaks where you can understand what your getting super nice and very professional will not go anywhere else thanks Austin Hill 5 stars in my book🤩"
We responded:
"Melissa, I appreciate you taking a moment to leave such a positive review! - Austen"
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Tammy Kelsey

April 11, 2020

5  out of  5
rating by Tammy Kelsey
"Love this place, they are very professional and the staff is wonderful. I would definitely recomend them for all your insurance needs!"
We responded:
"Tammy, thank you for the great feedback! we are always here for you moving forward. - Austen"
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Chris Christenson

August 26, 2019

5  out of  5
rating by Chris Christenson
"Good service Good people"
We responded:
"Chris, thank you for the opportunity to serve your insurance needs! - Austen"
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Antonio H Perez Jr

July 27, 2019

2  out of  5
rating by Antonio H Perez Jr
"Only open Mon-Fri. I've had State Farm insurance at this location for a couple of years...it's not great, but it is insurance. I've felt more comfortable with other companies concerning home / auto insurance."
We responded:
"Antonio, our 24/7 customer service is always here to assist you whenever you need it, please don't hesitate to give us a call on weekends or after hours at the office (830) 379-4455. We value your business and if I can do anything to help please give me a call. Thank you. - Austen"